Providing reliable, on-time, safe and courteous service since 1994

Corporate Services

Reliability

Whether you’re a busy executive, an administrative assistant or a travel manager, your main concern is reliability. When you call your car service, you need to know that the car will be there on time. The car should be clean and well maintained. The driver should be courteous and drive in a safe, defensive manner. Business travel is challenging and demanding. We strive to make your trip a little easier and stress free. With the amount of money spent of airfare, hotels and meals, you need your ground transportation to be there on time. Although we may be the smallest part of your travel spend, we are vitally important because every trip begins and ends with us.

Satisfied Customers are Our Speciality

LS Worldwide Transportation has been providing highly reliable, on time, courteous and safe ground transportation since 1994. We have clients ranging from small business to Fortune 500 companies. We treat everyone the same with respect and care. We value your time and appreciate your patronage. We are continually striving for 100% customer satisfaction and hope to exceed your expectations. We stand behind our services with an industry first On Time Service Guarantee. Additionally, we reward our loyal customers with free upgrades and discounts through LS Rewards.

Convenient Booking Service

In an effort to provide better service, we have provided tools to make your bookings easier. We are available to all travel agents through Worldspan, Apollo and Sabre GDS. We are also enabled within most of the major self booking tools like GetThere, Rearden Commerce, Symphonie and CliqBooks. Individual travelers and administrative assistants may also book us directly through our website www.lstransportation.com. You can build your own profiles and favorite locations so that its easier to book again and again. Of course, you company’s negotiated rates are available by using an assigned account number! Our friendly customer service agents are available to you 24 hours a day 365 days a year. We maintain detailed customer profiles so that when you do call us directly, the reservation process is quick and easy. As always, We look forward to being of service to you!

Special Consideration for Travel Managers

For travel managers, we understand that to effectively manage ground transportation spend, you need access to information. We offer a variety of customized reports to accomplish this. We want to ensure that you know exactly how much you’re spending and where. We are completely transparent in our fees and never charge things like “STC” or “surface transportation charge”. Our rates are pre-negotiated with you in advance and are usually all inclusive of gratuities, taxes, fuel surcharges, etc. What you are quoted is what you are charged. We also offer billing to any major corporate travel card or purchase order. Of course, we never charge for GDS bookings or online reservations. We are happy to negotiate discounted rates for your organization/company. We stand behind our services with our On Time Service Guarantee and Price Match Guarantee. We are happy to make site visits to your call centers and train your agents on our GDS booking tools and inform them of our policy and procedures. We have generous cancellation and change policies. We also guarantee 24 resolution of all customer complaints and disputes through your assigned account manager. There are times when things go wrong. Mistakes can happen and things are out of our control at times. What separates LS Worldwide from other operators? We are not happy until you are fully satisfied. We will do whatever it takes to ensure that your travelers are compensated for their inconvenience. We are very proactive in our customer resolution practices.

Please contact us for more information and any questions at info@lstransportation.com